DiscountRamps.com Hours of Operation:
Sales: 7:00 a.m. - 7:00 p.m. Monday - Thursday / 7:00 a.m. - 5:30 p.m. Friday / 10:00 a.m. - 3:00 p.m. Saturday (Central Standard Time)
Customer Service: 8:00 a.m. - 5:30 p.m. Monday - Friday / 10:00 a.m. - 3:00 p.m. Saturday (Central Standard Time)
Product Pick Up: 8:30 a.m. - 4:30 p.m. Monday - Friday (Central Standard Time) - Please call ahead for item availability
Contact Us At: 888-651-3431
The history of DiscountRamps.com is based on the simple concept of taking care of our customers. Each month we receive thousands of positive feedback from our customers. We've helped ATV owners and motorcycle enthusiasts transport and protect their vehicles. We've even helped the military move equipment to protect our country. We've helped pet owners get their dogs on and off furniture or into their vehicles. We've helped customers regain some mobility and have the chance to visit friends and loved ones. We help truckers make more money by offering heavy duty loading ramps for step deck and flat bed trailers. Our product experts do not work on commission so they can focus on getting our customers the right product. In the rare instance that we do not have the right product - we will tell you. We want you to be safe in what you are doing as opposed to just making a sale. If you want to load it, haul it or transport it, we have a product in stock to help you get the job done!
We constantly add more content and pictures to help our customers make the right purchasing decision. We know that shopping online is much different than shopping in a traditional brick and mortar store. The opportunity to touch, feel and visualize using the item is difficult to create during the online experience. We try to give you as much information we can to help you build confidence that you are buying a product that will fill your individual needs. Also, DiscountRamps.com is reaching out to the vast internet community via Facebook for customer feedback, comments, and product reviews (so feel free to post on our "wall" or leave comments). In doing so, it helps us to provide the best online shopping experience possible.
Brief DiscountRamps.com Overview
DiscountRamps.com LLC started years ago with the simple concept of taking care of the customer. Today, we continue with this tradition and we want you to be so thrilled with your purchase that you will tell a friend or family member about us. We understand in order for this to happen we have to deliver superior service wrapped around outstanding value.
We believe our web site is one of the most informative you will find.
We try to anticipate every question you may have and address it plainly and clearly and with pictures when possible. Should you ever find something on our web site that is not accurate or subject to interpretation please Contact Us with the web page link and your comments.
If you still have questions, we have experts
We get thousands of calls per week. Our product experts are here to assist you and we believe they will help you make your best purchasing decision. Get immediate answers to your questions by calling our customer service lines at 1-888-651-3431, Monday-Friday from 8:00 a.m. to 5:30 p.m. Central Time. You may also Contact Us with your questions.
We never add separate handling fees or other surprise costs.
We plainly post the cost per item at every “Add to Cart” button. If shipping is not included in the price, we display the shipping charge next to the item cost. Unless your order is shipping to Wisconsin you will not pay sales tax (International orders may incur import duty taxes).
Your private information is protected
You will receive a written order confirmation
When you place your order, we will email you a confirmation within minutes complete with all the details including costs and the delivery address.
We ship promptly
At DiscountRamps.com, we know you need your item(s) as soon as possible so our goal is to get products shipped out as quickly as possible. Orders are usually processed and shipped within 48 hours of receipt of your payment. In most cases we ship the same day. Average time of arrival is 4-7 business days for domestic ground shipments. In the case that your items are back ordered, we will contact you as soon as possible. Processing and delivery times are not guaranteed unless expedited shipping is selected.