“What if I need to return my purchase?”
If your purchase was through DiscountRamps.com before returning an item you must contact Discount Ramps Customer Service staff at 888-651-3431 option 2, so that we can authorize and issue a RMA Number for your return.
You may return items sold and not excluded below by DiscountRamps.com within 30 days of purchase for a merchandise refund, all shipping costs incurred are excluded from the return.
If your purchase was through a 3rd party retail site such as Amazon, eBay, Jet, Sears, Wal-Mart, Rakuten, Newegg or the like, you must initiate your return through that website and receive return authorization from Marketplace Customer Service Staff before returning the item.
If you receive a faulty item and need an exchange please contact us by calling 888-651-3431 and our Customer Service staff will guide you through the process.
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