When you attempt to place an order on any Motis Brands company, including Discount Ramps, Race Ramps, or Black Widow Pro, with a credit card, you authorize our credit card processor to reach out to your issuing bank to place a pre-authorization hold on the funds equal to the attempted or placed order. Motis Brands is the name of the company that will show on your account statement.

If you attempt to place an order more than once, and the authorization is declined due to billing address, or any other reason, a pre-authorization will be held on your card for each attempt you make. Please confirm that your Bill To address is an exact match to the address associated with your account to avoid any duplicate pending authorizations.

Once your order ships, you will be sent tracking information via email and the payment will be processed. Funds are not deducted from your account until after all the items on your order ship. This matching charge to the pre-authorization will remove the hold. The amount of time the pre-authorized funds are held is based on your banking institution’s pre-determined timeframe. Motis Brands has no control over how your financial institution handles pending authorizations. If you have questions regarding how long it will take for a hold to drop off, please reach out to your issuing bank or credit card company. If your order has a backorder or unexpected delay, the pending authorization may fall off before the order has shipped. Please note, the charge will not happen until shipment notification is received. Please make sure funds are available at that point, or the order may not ship.