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Shipping Policy
General Information
Orders are usually processed and shipped within 48 hours of receipt of your payment, or same day if your order is placed before 2:30 PM CST. Processing and delivery times on ground and/or expedited shipments are not guaranteed.
Shipping costs, included expedited shipping, are calculated during checkout based on your ship-to address, with the exception of shipments that require freight delivery.
Holiday Shipping Notice
We want to make sure you get your package in time for the holidays! Please note that these are the last days that we will ship out orders for a holiday arrival. If your order ships after these dates, it is unlikely to arrive by the holidays.
Explanation of Shipping Terms
Ships Today: Orders placed by 2:30PM CST will ship same day from our warehouse in Germantown, WI.
In Stock: Orders will ship within 48 hours from various vendors with multiple locations throughout the US.
Shipping Note: Large or heavy items that must be shipped by freight carrier will have a shipping note attached once they are placed in your cart that explains the shipping process for these items. A shipping specialist will reach out once the order has been placed to discuss your freight shipping options and provide you with an accurate shipping cost.
Location-Based Shipping Restrictions
Alaska, Hawaii, other US territories are exempt from free shipping offers at this time. Please call us for a shipping quote to AK or HI.
PO Box, APO, AFO, FPO, DPO and AFP shipping addresses cannot be fulfilled at this time as we must have a physical address that can be reached by FedEx.
International orders cannot be placed at this time. Please visit our eBay store if you wish to ship one of our products outside the US.
Expedited Shipping
To receive your item sooner, please select an expedited shipping option when you check out or call us at (888) 651-3431 Mon-Thurs 7am-7pm, Fri 7am-5:30pm, for an expedited shipping quote.
Orders that are not received by the guaranteed shipment day qualify for refunded shipping charges; this does not include delays due to acts of God.
Weekends, holidays and orders placed after 2:30 CST must be factored in when calculating your expedited shipping options.
2-Day Expedited Shipping
(orders placed before 2:30pm CST)
Placed & Shipped
Arrives
2-Day Expedited Shipping
(orders placed after 2:30pm CST)
Placed
Shipped
Arrives
Domestic Estimated Arrival Times All times CST
The following times are estimated based on orders placed before 2:30 pm CST and only apply to the continental United States.
(residential freight shipments must schedule a delivery time)
Freight Delivery
Large and heavy items are shipped using a common carrier freight truck. Our shipping specialists will contact you when your order is placed to discuss your freight quote.