Arrived on time. Harder to assemble for one person. The connection block was milled wrong,but discount ramps sent me a new one. I also called and sent them a picture of the ramp on the back of the truck. It is off-center by 4". They said it was normal, but if they would change their assembly by 2"things would be centered. I think it will be fine, but I will need to load the scooter backward.
Happy with it so far. Without the additional anti-tilt holder we would not have been able to safely use it for my oversize scooter however. The stability was not as good as our previous carrier that had a much longer receiver insert bar. We really like that it's a solid platform as it keeps my scooter much cleaner that the ones with holes.
The carrier arrived on date specified in shipping notice. It was very easy to put together and all needed hardware was included in the box. I haven't put on my car since I'm still waiting on the hitch to arrive (coming from a differrent company, my bag for not ordering from discount ramps). I did put it on my p/u to see how it worked after I finished the assembly, which worked exactly as advertised. I will differently order from Discount Ramps again.
Design is well done. Would have liked to have a simple secure lock setup for the license plate holder pin so it can't be removed in parking lots.
Power Chair loads and rides great ! Thanx for helping me get around more and farther ! Travels quietly folded up too !
I was pleasantly surprised when my ramp arrived in only a few days. It must have shipped the same day I ordered it. The unit appears to be very well constructed and if anything, the instructions are too detailed.
I had inadvertently ordered an accessory I didn't need and wanted to return it for a refund. Brenda in Customer Service handled my issue in a very courteous and professional manner and emailed me a return UPS label.
There is no doubt I would deal with this company again based on the quality of their product anad service..
I have the 500ARV-PLUS that I needed for my TrackMaster All Terrain Chair. No one else, makes a ramp this wide, this light weight, and this easy to maneuver than Discount Ramps!! It was very simple to assemble, although the directions, when read by my Wife, could have been slightly more detailed. In Indiana lights are required when in the upright position, as it blocks tail lights. So I simply installed small metal plates for a Magnetic Trailer light kit for that purpose. In addition, when in the upright position, one might want to paint the bottom side with a dull paint, so to reduce headlight reflection from oncoming cars. I received several complaints on my first trip out. Overall, I totally LOVE it. Thank You Shawn @ Discount Ramps you are awesome !!
arrived on time, assembled as advertised (missing one small spring clip but I had assortment of cotter pins), professional/quality manufacturing. I also received heavy duty scooter cover, better quality than expected. I was not disappointed.
I don't have anything bad to say about the product. It lives up to the advertisement. It's easy to assemble and doesn't interfere with your vehicle's operation. I'd like to thanks those employees of Discount Ramps for their personal and helpful manners. They retain the "human touch" that is lacking in most businesses.
This was easy to assemble and I was able to do it alone. Instructions are very clear and precise. The connection block had a problem but customer service worked with me and found problem and shipped replacement in one day which surprised me. Put together and it works well. Great company to order from and shipping is extra fast.
I am repeat customer. The 350 connection bar was too long , Told customer service. Lady Named Judy was so helpful in working with me and supply dept.They sent new bar which also too long. They then sent out total new carrier. New one works great. Thanks Discount.
We rec'd the carrier a couple months ago. Had no trouble putting it together (even though there was a extra bolt in the package). Installed the carrier on the car and noticed that I needed to make some minor modifications and got that taken care of. So far have only used the carrier a couple of times, but it is very easy to load and unload the scooter. We will be making an extended trip in the near future and are really looking forward to being able to get where we want to go because of the scooter and the carrier.
Since I got my scooter, I was confined to my home...now that I got the ramp, I've got my freedom back and can go into town and lead a normal life.
Yes, it is clumsy and hard for one person to handle but it is big enough to get our job done. I'm over 70 and I assembled it in an hour and can mount it on my Suburban alone. I wanted it to handle a 32 inch snowblower and it is perfect for the use. Were I wheelchair bound I can understand that it would be difficult if not impossible but then the only real answer is electric lift. Discountramps.com was great...James helped me pick the right one (500ARV); arrived in 4 days in perfect condition (UPS). I am very impressed.
A great device, well designed and functions like a charm!
p.s. - - I'm from Canada. It's not on the following list but being unable to submit unless I made a selection I selected Wisconsin because you are there!
Will built and easy to use. Quick shipping. Good value.
I bought a Mini-Ramp in June 2014. I have two power chairs, a Jazzy Select Elite (161 lbs) and a Jazzy 1121 (265 lbs). This Ramp work well for the smaller chair but the heavy chair was too much for it. The mfg rates this ramp at 350 lbs, which is wrong. It should be rated at 200 lbs. I would recommend Discount Ramps as an excellent company to do business with. They exchanged this ramp with a bigger one.
Picked this rack up today and installed it an a little over an hour. Some minor assembly was required but it went together very easy and fast. Appears to be very well made and looks sharp on the back of my pickup. The only reason I gave this 4 stars rather then 5 is due to one thing I did not like, but there is an easy fix to it, what I found is that when the rack is in the upright position, while not being used, it covers the passenger side brake and tail lights. I will be installing a set of LED trailer lights to the back an underside of the rack to fix this issue.
Big, clumsy, ramp is a Bear to slide in and out. Poor pics and I have no idea how to install the license plate bracket or lights. Hardly a one person ramp.
- Emailed customer to contact us for assistance in using his ramp. Customer has made no contact regarding any concerns.